Customer Service Representative needed for Cordova based manufacturing company. Interact w/customers, sales reps and business partners regarding order and any affiliated service issues. Responsible for proper contract application to maintain profitable margins. Work w/traffic, mfg, operations, credit and other support areas regarding special requests by the customer. Problem resolution. Track and report status of customer orders. Manage product returns. SAP experience is required.

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EMPLOYEE EXPENSE REPORT ANALYST Audit expense reports to ensure compliance with corporate policy - 80% Select expense reports to audit based on predefined criteria or previous audit experience. Review expense reports to ensure compliance with corporate policy. Determine whether expense line items are properly supported. Obtain had copy receipts as needed for proper support. Track exceptions noted and determine the appropriate follow-up required. Resolve issues with field force employees for routine exceptions identified. Prepare reporting and submit to compliance for non-routine exceptions identified. Respond to field sales inquiries regarding expense report and payment issues - 15% Assist EER users with inquiries regarding; Non-payment of expense items Reconciling past due items Submitting charges for reimbursement Receipt questions Perform EER system maintenance for Home Office employees and Administrative users - 5% Receive notification that a new user should be added. Establish new user electronically. Supply new user with instructions for using the system. Assist external and internal auditors as needed Pull support to satisfy audit objectives for: Periodic external or internal audits Sarbanes-Oxley testing

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Conduct credit investigation on accounts, assign and maintain appropriate credit limits and sales terms on accounts, maintain daily sales outstanding and delinquency on assigned accounts to minimize bad debt expense while maintaining excellent rapport with the customer and sales force. Position requires an Associates degree (minimum) in business, finance or accounting and 5 - 7 years of credit and collection experience, with 1 - 3 years in a commercial environment. Some education or experience in Negotiation, Letters of Credit, Financial Statement Analysis and Bankruptcy are required. Ability to travel up to 10% preferred.

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Responsible for investigating ship & debit claims, deductions or disputes for a Fortune 500 company headquartered in Memphis. Must be able to determine validity of claims, interface with customers to obtain additional claim information, and process claims to generate customer credits. Will issue bill-back invoices on disallowed/invalid claims, and initiate customer contact to explain the rationale for disallowing a claim or discrepancy. Requirements: strong data entry, accounts receivable/collections experience, claims/deductions experience, Microsoft Word and Excel.

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Answer multi-line phone system (6 lines), announcing calls to management staff, taking accurate messages when appropriate. Position requires multi tasking in a busy environment. General office duties as required. Knowledge of MS Word & Excel a plus.

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East Memphis based company seeking an Accounts Payables Clerk to handle full processing of accounts payable for three locations. Entering bills into AS400, track inventory, work with customers and vendors on products and cost, troubleshoot billing discrepancies. Requires minimum two years experience.

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We are seeking a Sr. Forwarder for an International Commodities Firm. The ideal candidate will have extensive experience with Letters of Credit and International Export Documentation. Job Responsibilities include: Managing the movement of Freight and managing the full process of letters of credit including: negotiating and reviewing all letters of credit for clients to ensure ability to comply, advising the customer if any amendments needed to be made, handling the booking and documentation in order to correctly submit the documents to bank with no errors, and following up with the banking institution to ensure there were no discrepancies and the customer would be paid accordingly. Five years experience preferred.

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