Customer Service Representative needed for Cordova based manufacturing company. Interact w/customers, sales reps and business partners regarding order and any affiliated service issues. Responsible for proper contract application to maintain profitable margins. Work w/traffic, mfg, operations, credit and other support areas regarding special requests by the customer. Problem resolution. Track and report status of customer orders. Manage product returns. SAP experience is required.

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EMPLOYEE EXPENSE REPORT ANALYST Audit expense reports to ensure compliance with corporate policy - 80% Select expense reports to audit based on predefined criteria or previous audit experience. Review expense reports to ensure compliance with corporate policy. Determine whether expense line items are properly supported. Obtain had copy receipts as needed for proper support. Track exceptions noted and determine the appropriate follow-up required. Resolve issues with field force employees for routine exceptions identified. Prepare reporting and submit to compliance for non-routine exceptions identified. Respond to field sales inquiries regarding expense report and payment issues - 15% Assist EER users with inquiries regarding; Non-payment of expense items Reconciling past due items Submitting charges for reimbursement Receipt questions Perform EER system maintenance for Home Office employees and Administrative users - 5% Receive notification that a new user should be added. Establish new user electronically. Supply new user with instructions for using the system. Assist external and internal auditors as needed Pull support to satisfy audit objectives for: Periodic external or internal audits Sarbanes-Oxley testing

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Conduct credit investigation on accounts, assign and maintain appropriate credit limits and sales terms on accounts, maintain daily sales outstanding and delinquency on assigned accounts to minimize bad debt expense while maintaining excellent rapport with the customer and sales force. Position requires an Associates degree (minimum) in business, finance or accounting and 5 - 7 years of credit and collection experience, with 1 - 3 years in a commercial environment. Some education or experience in Negotiation, Letters of Credit, Financial Statement Analysis and Bankruptcy are required. Ability to travel up to 10% preferred.

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Answer multi-line phone system (6 lines), announcing calls to management staff, taking accurate messages when appropriate. Position requires multi tasking in a busy environment. General office duties as required. Knowledge of MS Word & Excel a plus.

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Multiple opportunities for corporate collections professionals. Business to business, medical, third party and commercial collections experience will all be considered. Candidates must have excellent communication skills, along with intermediate proficiency in Microsoft Excel.

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