Customer Service

Customer Service Representative needed for Cordova based manufacturing company. Interact w/customers, sales reps and business partners regarding order and any affiliated service issues. Responsible for proper contract application to maintain profitable margins. Work w/traffic, mfg, operations, credit and other support areas regarding special requests by the customer. Problem resolution. Track and report status of customer orders. Manage product returns. SAP experience is required.

Software: AS400, MicroSoft Excel, MS Word WIN, SAP

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