Job Position: Customer Service Account Representative Function: Handle all facets of the Customer Service responsibilities for assigned accounts and assists in other responsibilities as assigned. Duties Include: Manage and administer customer orders and their processes for major accounts Work with Price Administration to reconcile price exceptions and issues Monitor daily fill-rates Monitor and utilize customer web data bases as required by the customer, to include item setup and required maintenance Investigate short-pays and rectify problems to get them resolved by processing, RMAs, Credits and Debit memos Act as liaison between customers, sales, supply chain and purchasing Communicate effectively with customers and management in a timely and professional manner Performs other duties as assigned Minimum Qualifications: Bachelor's degree in a related field or equivalent combination of related education and experience equal to four (4) years Must have excellent computer skills with a working knowledge of applications such as Excel, Word, Microsoft Office, etc. Excellent written and verbal communication skills are also required Excellent organizational skills and be able to multi-task in a fast paced environment Must be a self-starter with excellent problem solving skills Must be flexible and receptive to change

JOB SUMMARY-Coordinator 1, Middleton, TN Schedule new installation, modernization, express orders and parts orders to be manufactured. Work with branch staff , order management personnel and plant personnel to insure proper procedures are followed and deadlines are met. Maintain positive customer relations. ESSENTIAL JOB FUNCTIONS Review order form and/or booking package for completeness and accuracy of required information.. Review order forms, abstracts, submittal drawings, shop load, and requested ship date. Scheduled appropriate sections as required. Schedule new install, modernization, express and parts orders. Process all work in a timely and accurate manner. Enter data and maintain job information on the mainframe. Correspond with branch staff to ensure procedures are followed and deadlines are met. Identify and resolve problems as part of the daily duties. Maintain positive customer relationships. Escalate problems to manager for instructions on how to resolve Process jobs by requested onsite or ship date. Attend SQDC meetings Maintain related forms and files. Make suggestions for continual improvement Perform special projects and other duties as assigned. WORK EXPERIENCE REQUIREMENTS One or more years of related work experience. Project coordination or scheduling experience is preferred. Strong customer service experience and abilities are required. Effective verbal and written communication skills are required. The ability to read, interpret and comprehend order forms, technical drawings, specifications and procedure manuals is required. Requires the ability to work with mathematical concepts such as fractions, percentages and ratios. Must be organized and detail-oriented to manage multiple projects. Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Outlook) is required. EDUCATION REQUIREMENTS Bachelor's Degree, or Associate's Degree is preferred; High School and/or Technical School is required

REAL ESTATE COORDINATOR -Performs a variety of administrative tasks for assigned staff including but not limited to phone support, draft, preparation and distribution of correspondence, expense reporting, calendar and scheduling, meeting coordination, filing and copying, etc. -Maintains tenant, vendor and property files, including insurance certificates, lease abstracts, etc. in accordance with prescribed standards. -Works with Building Technician staff and vendors to compile a list of maintenance items. May open work orders. Coordinates and monitors status of work assigned to vendors. -Prepares internal lease administration documents such as lease abstracts as directed. Assists in lease administration activities including lease set up, lease changes, reporting etc. -Codes invoices for payment, inputs into accounting system and forwards original invoices to accounting for payment. Prepare A/R status worksheets and reconcile A/R. -May initiate rent collections correspondence and phone contact with tenant where permitted by state regulations. -Performs other duties as assigned.

Accounting Payroll This department is processes payroll for 1,250 employees in 28 states. Biweekly processing for around 600 hourly and salaried employees Paychex experience preferred. Time and Labor Online timekeeping feeds into Paychex Preview

-Transportation, Customer Service Account Coordinator This role for the International Freight/Domestic Transportation Division supports the Company's business function responsible for the day to day tracking and tracing of ocean containers, domestic vans and flatbeds for customer orders. The work is highly precise in nature and requires a very strong attention to detail. It is vital for the work output to be very high quality, with correct results, time and time again. The Transportation, Customer Service Account Coordinator for this group will provide customer service and other duties as directed. This group provides a more contractual, set-pricing negotiation approach with freight carriers, and will act as a facilitator for carrier problem resolution in regards to claims, payments or other business issues. Interacting with customers requires a professional, formal manner where the focus is on completing the task pleasantly and correctly. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. 1. Minimum Associate's Degree in Business, Transportation, Logistics or related field preferred 2. 1 year of transportation related work experience required 3. Cost management experience preferred, but not required 4. Effective oral and written communication skills 5. Excellent customer service and interpersonal skills 6. Possess a strong sense of urgency 7. Able to manage multiple projects simultaneously 8. Proficient in Microsoft Office Suite