This key position is responsible for sales coordination resulting in business growth along with managing a list of accounts
Duties include, but are not limited to:
Manage order process from the initial inquiry to the completed delivery of the product i.e. preparing quotes, entering orders, and coordinating shipments. Working closely with customers, distribution personnel, etc. to ensure that all orders are delivered accurately and in a timely manner.
Maximize sales within the existing territory.
Ensure accounts are purchasing all possible products, including products from other divisions; this will entail coordinating with other divisions when needed.
Communicate with customers via telephone and email on a daily/weekly basis regarding quotes, orders, product availability, delivery times, and shipments.
Acquire knowledge of all product lines in order to expand basket of offerings to current territory.
Expand current territory by adding new accounts and product line offerings.
Ensure existing and future customers understand full range of products and capabilities.
Coordinate with other company entities and divisions to leverage company's full offering.
Understand customers' business, needs and requirements; secure customer profiles and organizational structure in order to build an account database for the territory.
Prepare and analyze reports to assess potential business opportunities.
Communicate directly with customer/ supplier to organize shipments.
Resolve shipping, pricing and shortage discrepancies.
Bachelors degree in Business/Accounting/Finance/Economics/Marketing or related field.
Preferably, 3-5 years of customer service/inside sales experience.
Excellent written and verbal communication skills.
Must have excellent computer skills and working knowledge of Microsoft Office, Excel, Word, Outlook etc.
Available for occasional travel